Legal notice

Legal Notice

This legal notice applies to Helvenza's online store at https://helvenza.com.

Online Store Operator

WEISBERG LLP
Registration Number: OC456182
Email: care@helvenza.com
Phone: +44 7426 754690

Registered office:
128 City Road, London, EC1V 2NX, United Kingdom

Customer Service & Contact

If you have any questions about orders, returns, deliveries or using the online store, please contact our customer service team by email at care@helvenza.com or via the store's contact page.

Consumer Protection & Dispute Resolution

Consumer customers have the right to bring a dispute before their local consumer disputes authority. You can also use the European Commission's Online Dispute Resolution platform at https://ec.europa.eu/consumers/odr.

Customers in the United States may also contact the Federal Trade Commission (FTC) or their state consumer protection office for guidance on unresolved disputes.

Store Terms and Policies

Use of the online store and any orders are subject to the terms and policies in force at the relevant time. Please also see the following pages:

Intellectual Property

All content published on the Helvenza online store, including text, images, product information, logos, graphics and other material, is the property of Helvenza or its partners unless otherwise stated. Copying, distributing, modifying or commercially using the content without permission is prohibited.

Limitation of Liability

We aim to keep the information on our online store as accurate and up to date as possible. However, we cannot guarantee that all product information, prices, availability or other content is always completely error-free. We reserve the right to correct errors, update content and change products, prices or terms without separate notice.

External Links

The online store may contain links to third-party websites. Helvenza is not responsible for the content, privacy practices, availability or functioning of external websites.

Governing Law

This online store, its use and any orders are governed by applicable United Kingdom law, unless mandatory consumer protection law provides otherwise. For orders shipped to the United States, nothing in this notice limits any non-waivable consumer protection rights available to you under applicable US federal or state law.